We have an efficient and highly tuned Works Management system that is capable of managing installation events ranging from the simple to the very complex. Integration to all points of our business enables an efficient and cost-effective management process that is flexible enough to cater to a wide range of customer requirements.
With presence all over Australia, we can service most location requirements along with providing a flexible logistics/packaging solution depending on customer needs.
Technical Installations Services
A highly skilled and well trained workforce who are able to deliver to most parts of Australia, make for a simple pain free customer experience in the installation of their network based solution.
We are able to undertake post installation services in relation to work that we or other companies have undertaken. This includes assurance and replacement services, back to manufacture, and product testing services.
In addition to the highly valued installation and logistics functions delivered by us, is the ability to provide extensive detailed analysis and reporting services. Reports can be customised to meet the requirements of most customers and are able to be delivered and integrated into most environments in a fast and effective manner.
Our staff and systems are all focussed towards delivering customer service and ensuring a simple and enjoyable experience when dealing with all aspects of the services provided – from installation to service calls and beyond
High Skill Level
A policy of ours is to invest into its staff and ensure that they are trained and able to assist its customers. Not restricted to the field force staff, the high level of skill encompasses the entire organisation from back of house staff that provides all of the logistical management to the support centre staff that manage the customer and field force support requirements.
With a presence in every capital city and main regional centres across Australia, we can provide services to both small and large customer requirements
An investment in staff and systems along with a strong customer focus provides the ideal environment for us to be able to deliver a wide range of services for its customers. Quite often”being able to go that last mile” can be the difference in winning a customer – we provide that last mile
Our Management Team has extensive experience in the IT&T Services Industry combined with a strong commitment to quality and system investment. We meet its deliverables in the most cost effective manner – thus ensuring a low cost based operation and competitively priced solutions.